Job Description:
Job Purpose: Application lead- D365 will be responsible to manage all D365 ERP projects from inception till delivery & support New Business division of ABFRL for D365 interfaces, issues and enhancements. He/She should have deep knowledge of standard functionalities available in various modules of D365 such as Supply chain, Warehouse management, Sales, Finance, etc. and experience of end to end implementation of D365 ERP preferably in Retail Industry. He/she will play a role of solution architect to map business requirements in D365 and deliver best ERP solution through Third party implementation and support partners. He/She will collaborate with external D365 experts, Microsoft SMEs and bring in the best practices in solutions/processes implemented using D365 ERP.
Job Context: Role is to design and deliver solutions in D365 by co-ordinating with Project teams/IT Vendors/service providers and execute projects in close alignment with business priorities with high quality of delivery. The major responsibilities would include:
Implementation and support of D365 ERP
Project Management for all D365 projects with systematic project tracking and collaboration with cross-functional teams
Vendor interfacing for technical discussions and evaluation of resources/technologies.
Manage the support team to handle issues & enhancements in D365 ERP & Interfaces
Co-ordinate with OEM/ external D365 experts for new releases, latest functionalities & best practices
Work closely with Central team on D365 integrations with E-commerce, D365 POS & Power BI/TD reporting.
Work closely with Infra team for managing the Microsoft Cloud infrastructure of D365 ERP
Key Result Areas
Supporting Actions
Project Management & Strict Deliverable Quality Management
Detail out granular project plans for D365 projects and keep a detailed tracker for all minor activities.
Deep technical understanding of the project deliverables and solution to ensure risk to the project are mitigated well in advance.
Work collaboratively with all support functions to get the projects delivered on time/quality.
Functional specialization in ERP, POS, BI etc.
Possess specialization and prior hands on expertise in D365 ERP and working knowledge of D365 POS, Power BI, and other applications and interface to it.
Develop expertise on the job on technologies where prior expertise is lacking or partial.
Infrastructure Operations
Work closely with infrastructure team to size the right infrastructure for projects and choose the optimal solution based on project needs
Track infrastructure performance on continuous basis and ensure mitigation actions are taken in advance.
Best Practices
Bring in/Adopt IT project deployment best practices including automation, online project management, regression testing and structured documentation process for all requirements management.
Needs to manage the feature release plan for the businesses and manage customer expectation on the same.
Qualifications:
MBA
Minimum Experience Level:
8-12 Years
Report to:
Assistant Vice President
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