AICS Consultancy Service Pvt. Ltd. Looking for Desktop Support Engineer L2 at Delhi, Delhi Full Time

Job Description: –

1. Install desktop OS, messaging client, applications such as Office Suite, Adobe Acrobat, WinZip, WinRar, as per Customer’s software deployment policy, and add or remove accessories, peripherals or mobile devices and configure PCs

2. Perform Power ON Test, OS troubleshooting & verify hardware and software as per Client requirements

3. Configure desktop and laptop as per the desktop/laptop standardization policies of CUSTOMER

4. Configuration of printers, data card, scanners etc.

5. Configuration of internet settings and proxy settings

6. Configuration of mail clients and troubleshooting mail client related issues (System and on PDA’s)

7. Troubleshoot and resolve desktop / laptop OS issues

8. Isolate system issues; diagnose standard software issues and report hardware issues to respective vendors

9. Troubleshooting printer / scanner related issues at users’ desktop/laptop and reporting hardware issues to vendors

10. Configure print queues for Servers / Users / Groups

Job Type: Full-time

Salary: ₹30,000.00 – ₹40,000.00 per month

Schedule:

Education:

Experience: