Akela Global Services and Solutions Pvt Ltd Looking for Service Desk Internship Training Female Only at Noida, Uttar Pradesh Full Time

This is an internship oppurtuinity who are intersted in IT Service Desk Support.

Only for female candidates with Laptop, Internet connection, Mobile Phone and proficent english written and speaking skills.

USA and UK time zone.

• Receives and handles requests for service over email and phone calls, following agreed procedures.
• Promptly allocates calls as appropriate.
• Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions

Records incidents cataloging them by symptom and resolution

• Acts under guidance to record and track reliability data for your services
• Customer point of contact
• Coordination between Customer, Onsite Engineer and Internal Team

Job Type: Internship
Contract length: 6 months

Salary: ₹5,000.00 – ₹6,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Education:

• Secondary(10th Pass) (Required)

Language:

Shift availability:

Willingness to travel:

Speak with the employer
+91 9810259053