Amazon Music Hiring For Events Program Manager, IT Services at India Full Time

DESCRIPTION

ITS Event Productions is a full-service event production organization capable of hosting multi-track seminars, conferences, banquets, expos, large-scale trainings, concerts, etc. for groups up to 2,500+. From superior audio-visual solutions, event planning and logistics, multimedia and content production, livestreaming, and audience engagement tools, we offer complete production solutions to cater to all types of events.

The Production Coordinator provides customer-centric intake management, calendar, organizational, reporting, and administrative support to the Event Productions under IT Support. The primary focus supports intake management and calendar logistics for customer events. A successful candidate will be able to step seamlessly into a corporate office environment, demonstrating strong organizational skills, impeccable customer service attitude, and be energetically driven to serve our customers and the team.

Responsibilities include:

– Daily customer communication support and management
– Regular scheduling of booking requests and meetings management
– Maintains multiple event operations calendars
– Manages meetings effectively provides supporting documentation and aligns stakeholders
– Improves efficiencies and works to optimize processes
– Coordinates project-related data and reporting
– Works on defined projects with straightforward goals
– Identifies blockers and facilitates progress
– Coordinates with vendors and external agencies
– Site visit for event setup
– Guides customer on event setup requirements
– Creates SOPs
– Budgets for customer events
– Coordinates between all stakeholders to set up an offsite or onsite event
– Identifies and initiates projects for process improvements or operational efficiency
– 20% travel time may be required

Key job responsibilities
– Event Support Request Intake through SIM tool
– Daily customer communication support and management
– Regular scheduling of booking requests and meetings management
– Maintains multiple event operations calendars
– Manages meetings effectively provides supporting documentation and aligns stakeholders
– Improves efficiencies, and works to optimize processes
– Coordinates project-related data and reporting
– Works on defined projects, with straightforward goals
– Able to identify blockers, and facilitate progress
– Coordinating with vendors and external agencies
– Site visit for event set up
– Guide customer on event set up requirement
– Create SOPs
– Budgeting for customer events.
– Coordinate between all stake holders to set up an offsite or onsite event
– Identify and Initiate projects for process improvements, operational efficiency

About the team
APAC Events Team in India supports the event requirements for all Amazonians. The Events team provides consultation and technical support for all event requirements of customers.

We are open to hiring candidates to work out of one of the following locations:

Bangalore, KA, IND

BASIC QUALIFICATIONS

– Five+ years of event organizing and supporting experience, in terms of technical planning, operations and vendor management.

PREFERRED QUALIFICATIONS

– Seven+ years of event organizing and supporting experience, in terms of technical planning, operations and vendor management.