Contract location:
Mandideep, MP, IN
Working location: Mandideep (IN-06-01) (Primary)
Location type: Office Location / Office-based
Contract type: Permanent Full-Time
Job description:
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.
Job Responsibilities and Tasks
Installing and configuring client computer systems.
Responding to client IT support requests.
Experience with O365
Meeting with clients to diagnose software, networking, or hardware issues.
Providing technical support on-site or via remote-access systems.
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Repairing hardware malfunctions, software issues, and networking problems.
Maintaining good client relations.
Tracking and managing work records.
Compiling job reports.
Inventory & Asset Management
Maintain records/logs of repairs and fixes.
Manage ISP service providers.
Ensuring Proper backup of Server and applications
Qualification
A minimum of 2-3 years of experience as IT Technician or relevant position,
Experience with Windows and Linux operating systems, Active Directory, DHCP, DNS, Anti virus tools and patch management tools,
Experience with LANs, WANs and Wi-Fi networks and associated equipment (routers, switches, firewalls, VPN servers),
Experience with service management and remote desk top management tools,
Excellent diagnostic and problem-solving skills,
Excellent English-language communication ability,
Outstanding organizational and time-management skills,
Ability to effectively prioritize and execute tasks in a high-pressure environment,
In depth understanding of diverse computer systems and networks,
Good knowledge of internet security and data privacy principles.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition ID: 5538
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