APEXX Global Looking for IT System Support Engineer at Bengaluru, Karnataka Full Time

About the role

The IT System Support Engineer will work closely with the Information Security team to maintain the Information Security posture on the IT systems which includes but is not limited to laptops, Office Network firewalls, switches and Access points alike. The IT System Support Engineer will also be supporting various service requests such as laptop issues, upkeep via screen sharing or OS rebuild and other tasks as needed.

Responsibilities

Ensure all laptops and IT systems are in line with Apexx Security requirements which includes and is not limited to hardening, OS patching etc.

Responsible for systems access controls, including the onboarding and offboarding of resources from business systems and managing access audits

Responsible for installing and updating of Antivirus agents on the end points

Responsible for testing the antivirus and antimalware protection solutions on the end points

Manage the Endpoint Management System, including OS upgrades / patch management to Device estate and threat management

Scan devices for vulnerabilities and fix vulnerabilities by installing relevant patches or fixes

Manage the asset inventory and upkeep and the timely audits of asset inventors

Manage, respond and resolve Business Systems IT support cases within SLAs

Requirements

At least 2 years of experience in IT as a System Support Engineer or Systems Administrator

Good knowledge on the desktop operating systems such as Windows, Mac OS and/or other operating systems

Basic understanding of Networks and exposure to Network Switches and other Networking or Firewall devices

Having good analytical and problem-solving capabilities

Able to articulate the issues and have good written and verbal communication

Benefits & Perks

Aside from the opportunity to work for a tech-scale up, having great responsibility and varied tasks every day, other benefits includes:

Joining bonus, Continuity bonus, and Annual bonus

Health Insurance (Employee, spouse, and two children) optional cover for parents or in-laws

13 personal days per year, 1 extra day off on your Birthday, 1 extra day off for volunteering and the 9 bank holidays for a total of 24 days off

Enrichment: Learning and development training, with a yearly budget, to strengthen your career and progression, leadership in house training and monthly lunch and learn, where you eat lunch and learn with our guest presenter

Social: Monthly team outings & incentives. Some of our recent ones include: Yoga, Break Out Rooms, APEXX Quizzes, Wine Tasting, Afternoon Tea’s, Golf Tournaments

About APEXX

APEXX is a dynamic Fintech scale-up founded in 2016 with the goal of creating cutting-edge payment technology. Our vision is to be the payment industry’s most merchant-centric provider. Through our platform a merchant can connect via a simple API connection to the world’s payment ecosystem, increasing conversion at lower cost and satisfying their entire payments needs. We excel at bringing transparency, efficiency, and competition to the payments market. What’s more, we won the ‘Most Disruptive Payment Technology’ award in 2018 for the second consecutive year. No other company has ever retained this award and it demonstrates that APEXX is at the forefront of what can be achieved in Payments Technology.

The team is incredibly committed and enthusiastic about what we are building – top of the class payments solutions and a valuable business. This is infectious and creates a wonderful office atmosphere. We have a supportive, relaxed yet high-performing, and high trust culture.

Apexx is an equal opportunities employer committed to encouraging equality, diversity, and inclusion among our employees and eliminating discrimination.

We do not accept speculative CVs or candidate profiles from Recruitment Agencies.