· Provide technical assistance with computer hardware and software
· Resolving logged errors in a timely manner.
· Training end-users on hardware functionality and software programs.
· Perform hardware and software installations, configurations and updates as needed
· Create and maintain tips and tricks solutions for online database and web site
· Provide introductory on-line & classroom training for company products
· Resolve technical issues in a timely manner using available resources within the company
· Keep computer systems running smoothly and ensure users get the maximum benefit from them
· Troubleshoot system and network problems, diagnosing and solving hardware or software faults
· Prioritise and manage many open cases at one time
· Rapidly establish a good working relationship with customers and other professionals, such as Vendor Management
· Keeping track of technological advancements and trends in IT support.
Job Types: Full-time, Regular / Permanent
Salary: ₹200,000.00 – ₹400,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Experience:
Speak with the employer
+91 8929946484
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