Artiscien Software Solution Private Limited Looking for IT Application Support Manager at Hyderabad, Telangana Full Time

Role: Responsible for maintenance & support of IT application platforms like Finnone Neo (CAS, LMS, Collections), Microsoft D365 & Document Management System (DMS)

Essential Responsibilities:

1. liaising with IT vendors for maintenance of existing IT platforms.

2. Process IT Helpdesk queries specific to IT applications along with other team members.

3. Ensure SLA for support queries/issues.

4. Help business users in conducting UAT of new releases or change requests.

Experience: 3-4 years in IT projects support.

Qualification: BE/BTech/BCA/MCA

Desired Characteristics:

1. Experience of application support preferably in BFSI/Lending sector.

2. Must be a team player

Job Type: Full-time

Salary: ₹800,000.00 – ₹1,200,000.00 per year

Shift:

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Experience:

• IT projects support: 3 years (Preferred)
• 1. Experience of application support in BFSI/Lending sector.: 3 years (Preferred)
• Finnone Neo (CAS, LMS, Collections): 6 years (Preferred)
• Microsoft D365 & Document Management System (DMS): 4 years (Preferred)