Aspire Systems India Private Limited Hiring For .Net-Development support at Chennai Full Time

Minimum 3 to 5 years providing Product Dev support at a Level 2 position.

Must have in-depth knowledge of various Microsoft Windows Operating systems, MS SQL database, LAN/WAN Networking, and IT Network Operations experience.

Candidate should have administration Experience in Window’s Server 2008R2, 2012,2016,2019 Windows 10 & 8, Windows Azure, iOS, Android, and Web browsers

Scripting and programming skills in .Net framework, JavaScript, VBScript, C++, C#, SQL, PowerShell. (Java and Python a plus).

Windows AD, AZURE AD, DNS, DHCP, IIS expertise

Filesystem, System Log File, Services, Kernel Messages Process Monitoring

Knowledge of SQL server Database Management Query execution Administrative Tasks, Should be able to write / enhance SQL queries.

Support and troubleshoot software systems as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutions

Experience utilizing debugging tools and lab simulations to analyse problems and identify solutions.

Experience with Visual Studio, Git, and SVN.

Respond to customers Dev support tickets via Ticketing tool.

Reporting product issues to development.

Effectively manage a personal ticket queue of new and ongoing tickets

Follow departmental procedures for response time, ticket creation, follow-ups, transfers, and resolution.

Proven ability to communicate ideas, with excellent verbal and written communication skills.

Strong interpersonal skills, with the ability to listen to customers and translate their needs into specific actions and solutions.

Resolve support issues with a focus on root cause analysis to reduce recurring issues.