Senior Network Engineer
Area: DDI (DNS, DHCP, IP) + NTP
Role description
The is a role within the network organisation of the Global Shared Service Center (GSSC) covering the DDI area and possesses a senior knowledge.
Description
The role is operating the DNS-DHCP-IPAM (DDI) and NTP based services, developing future designs and facilitate service management. Functions that are managed include integration, service quality, keeping SLAs, service process improvements and communication with both Divisions and internal resources.
Other aspects of the role include identifying customers and key stakeholders needs and requirements, take part of designing and validating concepts, managing service stakeholder collaborations and relationships, partnering with technology teams to analyze and write necessary documentation, and ensuring SLA delivery.
The Senior Network Engineer is part of a global team handling Infrastructure services within WiFi, LAN, WAN, Remote Access, DDI (DNS, DHCP, IP), Firewall, Load balancer, URL & proxy handling and monitoring.
Responsibilities and challenges:
This role is to be a part of the IP Services team functions, keeping SLAs and operational delivery of significant business outcomes. be a part of Services Catalog development and managing service features and technologies that improve customer experience and operational efficiencies.
Other key responsibilities in your team include:
Effective simultaneous oversight and management of multiple projects/tasks
Authoring, reviewing, and editing service requirements for development teams
Presenting technical aspects of the product to customers/stakeholders in regular forums
Participate and maintain the service roadmap
Go through and align together with the SDM and teams specific designs to ensure Divisions requirements can be met with proposals
Collecting feedback and requirements from customers and stakeholders
Identifying opportunities for service improvements.
Participating in evaluation efforts on new vendor products along with the development leads
Part of a global team and being one of two primary contact persons for Network Infrastructure within GSSC APAC/AMER regions
Required Skills:
5+ years within IT area experience inclusive of several years of InfoBlox experience
Strong internal and/or experience of being part of IT organizational and technology change deployments
Understanding of network infrastructure, IP addressing, IP traffic management, DNS/DHCP, NTP, Security and Network Monitoring tools
Experience with engaging vendors, including demonstrated success in technical evaluations and managing vendor product delivery
Strong collaboration, partnership and relationship management skills
Ability to work across functions and organizations
Strategic, logical, and creative thinker with an ability to translate strategy into effective presentations
Customer-centric mindset and passionate about driving improvements to customer experience
Results oriented mindset with the drive to deliver exceptional services
Proven experience be part of large projects, varying levels of stakeholders and ability to communicate effectively
Excellent oral and written communication skills, including the ability to explain technical concepts to business leaders, and business concepts to technologists
Language Skills
Ability effectively communicates in English language verbally and in writing.
Location(s)
India (Chennai)
“Let’s open the doors to the future – together!
Working for ASSA ABLOY means that you will be part of a dynamic environment, developing innovative solutions to improve our customers’ lives. As the global leader in door opening solutions we are using the latest technologies to open doors to events, hospitals, education, homes, hotels, airports and businesses. Joining ASSA ABLOY means being part of a fast-moving company with many opportunities.
Would you like to join us in opening doors of the future?
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 51,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
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