AstraZeneca Looking for Senior Consultant – IT Reporting Analyst at Chennai, Tamil Nadu Full Time

JOB TITLE : SENIOR CONSULTANT

CAREER LEVEL: D1

Leverage technology to impact patients and ultimately save lives

Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!

ABOUT ASTRAZENECA

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.

ABOUT OUR IT TEAM

It’s a dynamic and results-oriented environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross- functionally and broadly together.

ABOUT THE ROLE

This role will support the Service Excellence capability for delivery of Insights supporting the IT Insights Managers. Also support the IT Analytics Managers with the tooling capabilities conducting Insights/Analytics activity to partner with IT Functions where support for Analytics is required. All to drive service and process improvements through insights reporting. Working within well established guidelines and with readily available higher level support, this will typically be an entry level role into IT. The individual will work independently serving defined requests within the function and could be a business point of contact. Individuals in this role will typically be experienced in analysis, reporting and any other Information Services discipline.

Typical Accountabilities

• Works within a team to deliver day-to-day support of insights, analytics and reporting covering one or a number of core areas of Information Technology service, process or metrics. This role will provide additional deep-dive or ad-hoc data analysis of data per BTG, Service or Process requirements.
• Conducts analysis and prepares reports as required across the Information Technology infrastructure
• Ensures the production of reports or analyses, to meet quality standards, and provides interpretation of data into visual format and presents to various forums on output and suggested next steps.
• Carries out calculations, analyses or investigations to defined briefs to support the business area
• Participates in establishing an understanding of (internal) customer requirements to ensure that planned activities and reporting meet needs, and in monitoring those reporting and activities to ensure requirements are fully met
• Owns delivery for designated tasks and operates independently to interpret, diagnose and resolve identified problems, escalating only complex issues for resolution
• On an ad-hoc basis may own delivery of project based reporting in a defined area of Information Services
• Support key service processes, including Incident Management, Problem Management, Change Management, Knowledge Management and Release Management, ensuring that they are effective and efficient through data analysis to support continual service improvement and governance.
• Works within defined guidelines and policies, applying judgement to their application, this role will also identify issues and provide input on proposed changes to enhance effectiveness of Information Services
• Be responsible for continuous improvement by collaborating with the wider Insights and Analytics team and IT function teams to identify, prioritise, and create analytical capabilities, Service Insights and Service Metrics.

Education, Qualifications, and Experience

Essential

• Knowledge or experience of process improvement techniques, such as LEAN
• Experience of ServiceNow reporting
• Experience of Power BI reporting, data modelling, and query operations.
• Experience in presenting data from databases in visualisation tools
• Experience of using other BI tools.
• Excellent working knowledge of the ITIL Processes
• Higher level qualifications or demonstrable experience in Statistics, Data Science, Mathematics or Economics (or equivalent)
• Proven ability to review and process disparate sets of data to produce findings, support decisions, propose, communicate and deliver on agreed recommendations.
• Adept problem solver with the ability to focus on the overall goal
• Demonstrable experience of collaborative working with teams locally and globally
• Demonstrable experience of using analytical tools (including Excel) to structure, transform, and visually represent complex data clearly, meaningfully and in a way appropriate to the audience
• Demonstrable experience of writing reports, preparing slides (using PowerPoint) and giving formal presentations
• Excellence English language written and spoken

Desirable

Experience of working in a global organization with complex/geographical context

Skills and Capabilities

Essential

• Demonstrate good communication skills and facilitation skills with the ability to work with others to achieve objectives
• Resilient, with a positive approach, even when setbacks/ hurdles occur
• Experience of modelling, analysis and forecasting (using Excel)

WHY JOIN US ?

We’re a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.

We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.

SO, WHAT’S NEXT?

Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.

WHERE CAN I FIND OUT MORE?

Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.