VMware, Windows Servers, Windows Operating system like Win 10.
Understands Networking- Switches, Routers, SDWAN, LAN, WAN, Cabling, VPN, WiFi
For each of the applications operated, the following minimum activities are required
IT Security compliances; preferably TISAX audit exposure
Technical knowledge of AD, DHCP and DNS, Group creation & assignment
Managing the Patching process of the applications
Awareness of Storage
WDS Image deployment
Application support: Internal & third party
Proactive checks on event logs, alerts screens and following issues to resolution
Configuration of monitoring, alerts and management of alert response
Managing of maintenance and support contracts where appropriate
Performance management of the application
Capacity planning and management
License usage and management
Creating & updating user guides and training
Manage relationship with the business concerning privacy concerns
Applications are operated within the standards defined by GKN
User & Server Backup & restoration Commvault SIMPANA /(Veritas Backup EXEC
Advanced MS Excel and PPT
Understands IT Security model
Able to support users on Office 365, TEAMS, Outlook Emails, BAR code printers /Network printers
Adherence to/attainment of SLA specifications/metrics as per ITIL based Ticketing Tool
Exposure in Manufacturing domain is MUST with good written and verbal communication skills
Non Technical Skills:
Good Analytical mind, Customer handling, Problem handling and Risk management
Ability to handle day to day operations
Documentation, processing, filing, and recording
Escalation & risk management
Communicate effectively in both oral and written form
Timely response (Max Response time~ 30 min), Regular updates to the users, Resolution, Permanent fix as per GKN guidelines and SLAs
Execute GKN’s backup policy and maintain records
Periodic Reporting and Service reviews with GKN’s IS/IT
Any training required specific to the project on which the engineer is being deployed by the Service provider, the service provider agrees to train his engineers deputed at GKN
Offsite Program Manager from the Service provider to review with GKN Automotive the performance of the resources and the SLAs on Monthly basis.
Refresh of EOL (end of life) assets during the engagement period in mutual consultation with GKN
Develop and maintain effective working relationships with staff, users, administrators, and vendors.
Provide training to users and personnel on assigned systems.
Perform work in a virtualized environment and manage computers remotely.
Essential Qualifications & Experience
BE /BCA /MCA or Diploma with minimum 5 years of IT experience
Essential Competencies
Windows Servers, VMware, AD, WDS, Veritas & SIMPANA Commvault Backups, Networking, SDWAN, Office 365, Outlook Emails, Advance MS Excel, Good spoken and written English com skills, ITIL, Customer handling maturity, Stable employment record, IT Security & Audits
GKN Automotive is the market leader in conventional, all-wheel and electrified drive systems and solutions. With a comprehensive global footprint, we design, develop, manufacture and integrate an extensive range of driveline technologies for over 90% of the world’s car manufacturers. Diversity and Inclusion As a global engineering company, innovation is what differentiates us from our competitors and is central to our success. A balance of cultures, ethnicities and genders help bring new ideas and creativity to GKN Automotive. We need people of different backgrounds, with different skills and perspectives to spark originality, imagination and creativeness in our teams around the world. GKN Automotive is an equal opportunity employer. We treat all our employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or qualified applicant on the grounds of age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please contact us to request any such accommodation.
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