To support our continuous global policy of expansion, we are constantly looking for committed talents and professionals with ideas, the will to make a difference and shape the future. With plants in Austria, China, India, Korea, Malaysia and Sales Support Offices around the globe, we offer excellent career opportunities also to our internal colleagues. In terms of succession planning for our IT Operations Department in India/Mysore(Nanjangud) we are seeking to fill the following opening with an experienced candidate
SERVICE DESK ENGINEER-IT OPERATIONS
Your Responsibilities
Prioritize service requests and incidents and resolve/escalate them as per the procedure and SLA commitments
Change management related roll outs for updates /upgrades /replace or new client applications
Maintain process documentations and update CMDB related to core and client infrastructure and communication.
Support IT operations in projects related to installation/ configuration of new/ relocation of IT infrastructure.
Monitor and control all running client related IT infrastructure and services related to client devices.
Perform ongoing routine activities associated with the client related infrastructure.
Troubleshooting & implementation on LAN network infrastructure related to endpoint cabling etc.
Your Profile
Technical education in computers/electronics or graduate in any discipline with minimum 2 years experience in pc/laptop maintenance and troubleshooting onsite as well as remote support.
Minimum 2 years experience as Desktop/Laptop administrator or Service desk support.
Basic knowledge of AD, DNS, DHCP, IIS, ISA, anti virus, mail and collaboration applications.
Basic knowledge of LAN/ WLAN/ WAN/ FW/ MLPS/ Internet technologies.
Excellent understanding and troubleshooting of MS Operating systems and office suite applications.
Excellent written and verbal communication skills.
Our Offer
Personal and professional growth opportunities in a multinational, dynamic growth company.
Chance to actively contribute to AT&S’s success and to create value.
Attractive and competitive compensation package.
If you are looking for a new challenging task please send us your application and your detailed resume. It´s just a click to apply online and we are looking forward to it.
Your HR Team!
Our salary packages are competitive and take individual qualifications and experience into consideration.
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