Avasant Looking for Consultant / Senior Consultant at Mumbai, Maharashtra, India Full Time

Avasant is a Los Angeles, California headquartered leading management consulting firm providing Strategic Sourcing, IT, and Business Transformation and Global Strategy services to the global Fortune 1000. Since 2006, Avasant has negotiated over $250B in deals and operates in over 50 countries. The firm has been recognized as the “World’s Best Outsourcing Advisor” by the International Association of Outsourcing Professionals (IAOP) for ten consecutive years. In 2020, we were also recognized as one of the top five industry analyst firms by the Institute of Industry Analyst Relations (IIAR). Learn more at https://avasant.com/

About Avasant’s Financial Analysis & Benchmarking Practice

Avasant’s Financial Analysis & benchmarking practice provides data-based market insights to technology buyers and providers as they navigate the rapidly changing digital landscape. We develop detailed benchmarking reports, customized per our client’s requirements, that provides them detailed assessment their commercials and KPIs based on comparison with best-in-class / industry peers.

We help resolve business problems through data-driven consulting where we help clients assess their IT spending and staffing and get Price and Operational Benchmarks of their Service contracts (ITO, BPO), Enterprise Cloud Agreements and Software/platform license contracts.

Avasant’s benchmarking services help companies optimize software spend for enterprise applications, strategic business applications, and commercial off the shelf (COTS) solutions.

In addition to client projects, the practice owns a market-leading benchmarking platform: AvaMark, that has paid subscribers. Benchmarking team supports AvaMark platform through end-to-end product management and data enrichment activities.

Role Overview:

This client-facing role includes elements of consulting, data analysis, product management and project delivery.

Responsibilities:

• Work with Avasant clients to:
• Define requirements for BPS (Business Process Services) benchmarks based on Client’s business requirement.
• Guide the client teams throughout data collection process
• If required, select relevant metrics for assessing client’s environment.
• Perform analysis of data on cost and operations.
• Assess the client’s current business operations, and provide benchmarking analysis based on pricing, automation tools, and staffing.
• Develop solution models in Business Process Services space based on different client environment
• Work closely with other Avasant teams (including development teams to jointly develop offerings that help our clients benchmark their business operations e.g. F&A, HRO, Contact Center, SCM etc. .
• Work with Avasant’s partners/project managers to supporting client projects and data management.
• Engage with large service providers of business services to understand industry ecosystem comprising of operations, technology and platform firms, research consumers and others directly.

Qualifications:

• 2-5 years of experience in pre-sales/solutioning in Business Process outsourcing specially in HRO & Contact Center function. .
• Should have good understanding of automation solution Levers, staffing estimation, commercial models and transformation roadmaps
• Experience with global clients / contracts
• Knowledge and experience in conducting due diligence, portfolio assessment, solution design & workshops, bid defense presentations is preferred
• Knowledge on pricing construct across multiple countries and regions.
• Excellent communication and presentation skills – both written and verbal (English)
• Strong sense of ownership and adherence to quality and timelines
• Exceptional quantitative and data interpretation skills

What Avasant offers:

• Entrepreneurial environment, with the ability to lead and drive new initiatives to further personal and organizational goals
• Global exposure and a chance to work with multinational clients, including some of the industry leaders
• Training and mentoring on the latest business and sector practices based on market requirements
• Opportunity to work with and learn from an international team of industry specialists
• Focused programs for career development, including funding of industry certifications and skill development programs
• Dynamic and multicultural work environment

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