A Better opportunity:
The Networking Team is a diverse group of technology professionals responsible for the infrastructure that powers Better’s sites. Better is looking for a self-motivated person to help us build, maintain, and support our networking infrastructure. You will be joining a strategic group that cross-functionally services the Better business and partners with multiple departments across the entire enterprise. The Networking Team is helping the company achieve scale by enabling expansion to new sites, as well as driving efficiencies to existing processes. The ideal candidate is a customer-service driven, technical person who can manage day-to-day operations. This person should be comfortable multi-tasking, able to maintain high attention to detail, and be resourceful as needed. If you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we’re looking for someone excited to join the team
Responsibilities will include:
Assist with the strategy and tactical execution of scaling, managing, optimizing Better’s network design and architecture currently and the future.
Hands-on configuration, availability, performance and security management of firewalls, VPNs, switches, Wi-Fi and all intra and inter site communication.
Create/maintain/improve network support documentation and processes
Analyze business requirements and translate them into actionable technical requirements.
Serve as a technical, engineering subject matter expert for a complex global network.
Accountable for securing Better’s network as well as collaboration with the security team and vendors on security tooling and incident response.
Recommend and perform upgrades on network systems to ensure uptime
Contribute to planning, testing and responding to Business Continuity and Disaster Recovery events
Ensure the infrastructure is properly monitored within set thresholds and that alerts regarding network outages are addressed in a timely manner
Troubleshoot and repair network-related problems, system failures, switching/routing, etc.
Identify/diagnose network configuration and/or performance irregularities. Develop procedures to respond to these irregularities in a timely manner
Provide timely issue resolutions by evaluating, tracking, escalating, managing of all requests/problems reported
Collaborate with IT staff and others as required to resolve infrastructure operations
About You:
4+ years as a hands-on Network Engineer
4+ years of related experience in mission critical network engineering with proven skills in development, and successful implementation of enterprise WANs (global)
2-4 years of experience with configuration and deployment of Palo Alto Networks firewalls
2+ years Aviatrix
2+ years experience with AWS (TGW, VPC, etc.).
2+ years experience with Aruba (Wireless & NAC).
Experience with configuration and deployment of Juniper switching.
Extensive knowledge with configuring and managing exterior and interior routing protocols (e.g. BGP, OSPF, etc.)
Experience with configuration and operation of network and system monitoring software (logicmonitor or comparable).
Highly Proficient with DNS, DHCP, TCP/IP, SIP, Wireless, RFC, and ISO standards, etc.
Strong attention to details with demonstrated troubleshooting, documentation and analytical skills.
Ability to communicate well within and across teams; foster relationships throughout the organization and build trust amongst peers through demonstrated strong job performance.
Team Player possessing strong analytical, problem solving, communication skills and be willing to share expertise with others
Proactive and inquisitive learner who seeks out and capitalizes on opportunities for change that enhance the business, rather than reacting to circumstances
Experience supporting security audits for network components with logs, evidence of change authorization etc.
Expertise in Capacity planning, Infrastructure upgrades, patching, maintenance
Bonus Points for:
Palo Alto Certification
Juniper Certification
Aviatrix Certification
Aruba NAC & Wireless Certification
SD-WAN Experience
Terraform Experience
Better is an equal opportunity employer. We do not discriminate based on race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions at Better are based on a person’s merit, business needs, and role requirements.
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