Bira 91 Looking for Executive IT Infrastructure at Delhi, Delhi Full Time

The individual in this role is responsible for the delivery and operations of Information Systems infrastructure End user Devices, Network, Storage Devices, office 365 suite, Point of Sales System support and robust information security for the Taproom/Restaurant business and Head office locations in Northern Part of India .

Role and Responsibilities

Delivery of End User Devices:
Deploy high performing End User Devices – Laptop, I Pad’s, Printers, IP Telephony to enhance User Productivity within agreed timeline and Budget

Prepare RFPs on new requirements on End User Devices which are high performing and work with Procurement team to identify the Partner who support Quality, cost and time of delivery.

Work closely with procurement team to set up SLAs with IT Partner’s

Support the deployment of Point-of-Sale Systems – Taproom / Restaurant business.

Information Security and Network Management:
Implement optimal network hardware and equipment which includes router, switches, hubs, UPS across all the geographies of North India Market – Taproom/ Restaurant and Micro Brewery

Support on trouble shooting in the areas security solutions including firewalls, anti-virus solutions, intrusion detection systems, web application security,

IT Operations – Taproom, HO and Micro Brewery:
Provide End User support on Point-of-Sale systems, End User Devices, Network, Storage devices

Ensure Zero downtime of network on locations – HO, Taproom, Micro-Brewery, Restaurant.

Strong coordination with Internal IT Infra teams, Partners to meet the SLA’s aligned on IT Infra KPIs

Qualification and Skill Set

B.Tech/ MCA with 4 to 5 years of experience out of which 2 to 3 years in deploying and configuring enterprise wide LANs, WANs, WLANs, SDWAN, VPNs, Deploying End User Devices

Strong experience of End User Support, O365 – Email, One Drive etc suite of solutions,

Well versed with networking (routing and switching) skills, and latest operating systems

MCP, MCSA or CCNA certified, ITIL Certification is preferred

Preference to support experience Point of Sale Systems

Hands-on experience on hardware and software, Windows/Mac OS environments.

Strong customer service ethos, Ability to work under pressure

Skilled to provide support, including procedural documentation and relevant reports

Great analytical and problem-solving skills to help resolving issues faster

Knowledge to prepare documents, meeting materials and correspondence

Knowledge of Cloud Platform (Azure, AWS)