BirlaSoft Looking for Senior Analyst – Desktop Support at Mumbai, Maharashtra Full Time

Handling tickets which are required onsite support

Responding to client support requests.

Contacting clients to find out the nature of the problem.

Troubleshooting hardware and software issues.

Installing and maintaining hardware and computer peripherals.

Installing and upgrading operating systems and computer software.

Troubleshooting networking and connection issues.

Advising on software or hardware upgrades.

Providing basic training in computer operation and management.

Incident management, change management and problem management

Working knowledge and support of SAP, Microsoft, software & hardware and Networking .

Knowledge of Networks.

Knowledge of AD, DNS, DHCP, Cloud backup

Primary Location: India-Birlasoft Ltd (India)-Mumbai-Mahape

Job: Infra

Organization: Birlasoft Limited

Schedule: Regular

: Full-time

Job Posting: May 4, 2023, 11:43:22 PM