Maintain essential IT operations, including operating systems, security tools,
applications, servers, email systems, laptops, desktops, software, and hardware
Handle business-critical IT tasks and system improvements.
Enable faster and smarter business processes and employee productivity
Research and evaluate emerging technologies, hardware, and software
Serve as the subject-matter expert supporting Mac OS X, Windows, Linux and
widely used software and applications, such as Microsoft, Adobe, and Google Workspace
Install, configure, and support workstation software, hardware, printers, and phones
Analyse staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems design, documentation, implementation, testing, and
administration, and ensure components meet business needs and work together
seamlessly
Implement applications and software upgrades and troubleshoot any performance
issues
Train employees in using software and hardware, and provide technical support
when needed
Your Checklist
Deep knowledge of operating systems, current equipment and technologies,
enterprise backup and recovery procedures, and system performance monitoring
tools
Excellent interpersonal skills
Ability to maintain the confidentiality of company information
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