Boston Scientific Corporation Looking for Lead Consultant, IT Job at Gurgaon, Haryana Full Time

Onsite Locations(s):
Gurgaon, IN

Additional Locations: India-New Delhi

Boston Scientific’s hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.

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Boston Scientific is looking for an experienced Functional Analyst to support SAP Capital Service Mgmt (SM) and Plant Maintenance functionality and associated end-to-end business process through SalesForce.com bolt-on Service Max Solution. This role is part of our business transformation program named Magellan (S4 HANA business transformation) within a global SAP Center of Excellence. This person will be the primary technical owner, which includes development, enhancement, documentation, and support of system functionality in SAP and partnership with ServiceMax development team. In addition, the person will analyze, design, document, test and deliver business systems and Information System process solutions to meet business requirements.

Key Responsibilities

Key Responsibilities

Understand customer’s business implications and incorporate understanding into technical and process improvement recommendations

Evaluate change requests for feasibility, and adherence to global design. Focus on resolution tracking and problem escalation.

Support Capital Service Management work stream activities, working with internal and external cross-functional groups.

Performing SAP S4 System Configuration

Resolve technical issues including diagnosis of problem, recommendations for workarounds and defect correction

Analyze, design, construct, test, and implement system or application enhancements, recommending alternatives when multiple options are available

Create and maintain all required technical documentation per IS methodology and processes

Demonstrate technical leadership by staying current on new technologies

Lead project work stream activities, working with internal and external cross-functional groups

May lead multiple project activities simultaneously, working with internal and external cross-functional groups

Adhere to project plans, tasks, and deliverables; identify dependencies and resource requirements

Appropriately communicate project status, escalate issues, and manage timelines and action items

Provide subject matter expertise in S4 Service Management and interface to ServiceMax.

Writing system/user documentation and training end users on functionality

Production Support – Troubleshooting system issues, analyzing processes, recommending course of action.

Qualifications

Bachelor’s degree in Computer Science or related field

6+ years’ experience with SAP modules

Experience with S4 service core processes with ability to bridge the gap between current functionality and future functionality for service management

In depth functional and configuration expertise in SAP SM (Service Management) which includes SAP SD (Sales and Distribution experience) along with SAP PM (Plant Maintenance) modules

Experience working with Notifications and Service Orders/Preventive Maintenance/Sales processes/Contract and Warranty processes and pricing

Experience with integrations to/from ServiceMax along with functional knowledge of ServiceMax objects and how they relate to SAP

Previous experience as a leading member of a large enterprise SAP development team with assignments in all phases of the software lifecycle

Knowledge of pricing, credit management, customer master, and other basic demand functionality required

Proven ability to quickly troubleshoot issues in SAP program/transactions using a sound and logical approach to deliver a valid solution

Understanding of the software development lifecycle and methodologies

Ability to identify and implement process improvement opportunities

Strong verbal and written communication skills

Self-starter with strong, proactive work ethic

Exceptional organizational & time management skills

Demonstrated ability to work with people in other areas across the enterprise to accomplish desired outcomes

Deep technical acumen in S4 Service Management module

Technical leadership

Design oriented

Technical Documentation Skills

Analytical in use of technology and troubleshooting

Manage product direction and implementation

Work closely and partner with Architects / Senior Architects

Experience with Medical Device or Life Sciences beneficial

Exposure to Agile & Product Team Methodology a plus.

Soft Skills

Excellent interpersonal communication skills including oral, written, and listening skills with a track record of communicating complex concepts to a broad range of technical and non-technical staff, including at senior executive levels

A positive attitude, innovative and creative thinker.

Responsible risk taking and risk management.

The above statements are intended to describe the general nature and level of work being performed

by people assigned to this classification. They are not intended to be construed as an exhaustive list

of all responsibilities, duties and skills required of personnel so classified.

Please contact your local EH&S department for more information on physical requirements.

Boston Scientific is an equal opportunity employer

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