Bright Edge Edusystems Pvt. Ltd. Looking for Operation Support-Academic Contents & IT Tools at New Town, Kolkata, West Bengal Full Time

OPERATION SUPPORT- Contents and IT Tools for a chain of Preschools spread across Pan India

A. CONTENT EDIT/RECREATE & CHECKING:

1 Checking Time Tables.

2 Editing/recreating Monthly syllabus notes for parents for all levels.

3 Editing/recreating Guidelines for the Monthly Time Table.

4 Editing/recreating Yearly Activity Calendar

5 Editing/recreating Monthly Activity Guidelines.

6 Event Guidelines.

7 Editing/recreating Quarterly News Letter.

8 Editing/recreating Parental Tips, Notes etc as on when required.

9 Edit/recreate and roll out worksheets for assessment.

B. CO-ORDINATION:

10 Rolling out academic and extracurricular contents to the concerned department / Person for delivery to centres.

11 Clearing doubts of Teachers/Team Leaders about the contents.

12 Conducting webinars training to teachers on content

13 Responding to the customers operational service tickets.

C. IT TOOL SUPPORT:

14.Provide Customer Support related to company Apps, IT Tools, Websites, and Portals.

15.Explore, onboard, test & set up all new & existing tools as per business requirements.

16.Responding to client on IT support requests on usage of our tools.

17.E-Meeting with clients to implement our tools and Apps in their systems.

18.Upskill and update yourself on a self-learning mission

19.Resolving any kind of technical backend issues.

Job Types: Full-time, Regular / Permanent

Pay: ₹10,000.00 – ₹15,000.00 per month

Benefits:

Shift:

Ability to commute/relocate:

• New Town, West Bengal 700135: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Application Deadline: 20/05/2023
Expected Start Date: 01/06/2023