Digital Health Technology team powers digital experiences and engagement to enhance the lives of millions of people every day through connected care. We build, deliver and manage a portfolio of data management platforms and mobile offerings in support of our core businesses. We thrive on simple and elegant architecture and agility. You’ll be immersed in a dynamic high-growth environment and empowered to excel, take informed risks, and drive ingenuity across the enterprise.
Let’s talk about Responsibilities
The primary objective of Business Systems Analysis specialization within IT Applications is to analyze complex business problems to be solved through deployment of digital and automation technology solutions.
Key responsibilities include providing support and develop solutions that enables the product teams to build and deploy features quickly
Maintain optimal health of the Salesforce platform
Contribute to planning release management, Sandbox management, Systems Upgrade and Release deployment strategies
Collaborate with teams working on solutions to increase the efficiency of the CI/CD pipelines.
Define and document processes, procedures and data flows of business systems; configures system settings and options; plan and execute unit, integration and acceptance testing to meet business requirements; provide consultation to users; lead cross-functional linked teams to address business or systems issues.
Enforce security and compliance standards in alignment with Organization standards.
May lead the work of project teams and will often formally train junior staff.
Let’s talk about Qualifications and Experience
Required:
IT Bachelor’s degree or relevant qualification
Minimum 5 years of Experience working on Salesforce platform and System administration.
Strong knowledge in Change management process, Release management and Sandbox Environment management
Strong Experience managing Salesforce DevOps processes across multiple CRM Orgs
Work with the cross functional teams to deploy and manage tools that support SDLC automation, configuration management and release management.
Experience implementing and using version control systems such as GIT and branching strategies
Experience in Salesforce Apex, Code review analysis, conflict resolutions, Environment refresh
Strong analytical and problem solving experience.
Demonstrated ability to collaborate with across functional and technical teams to deliver using Agile methodologies.
Preferred:
Salesforce Certified Administrator
Knowledge of Salesforce DX , Salesforce architecture and best practices
Experience working with JIRA, Confluence and code review tools
Experience with security and monitoring tools
Experience with Agile methodologies and frameworks such as, but not limited to: SAFe, Scrum, Kanban
Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!
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