British Council Looking for Manager IT Asset Management at Noida, Uttar Pradesh Full Time

Date: 06-Oct-2022

Location: Noida, South Asia, IN

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Job Title: IT Asset Manager

Purpose of job:
The management of the lifecycle for service assets (hardware, software, intellectual property, licences, warranties etc) including inventory, compliance, usage and disposal, aiming to optimise the total cost of ownership and sustainability by minimising operating costs, improving investment decisions and capitalising on potential opportunities. Knowledge and use of international standards for software asset management and close integration with change and configuration management are examples of enhanced asset management development.

Role context

The purpose of Global Information Services (GIS) in the British Council is to partner with the business in order to make effective use of Information in all its forms across the organisation. GIS has accountability for enabling the full life-cycle of information for the whole of the business.

The British Council has undertaken a strategic review of its operating model including the creation of a new GIS operating model. This role is part of the new GIS team responsible implementing this operating model.

This role is located within the GIS Service Delivery team and reports to Head of Service Transition. The purpose of the GIS Service Delivery team is to deliver reliable Information Services to the business while improving quality and efficiency through external comparison and an unrelenting focus on continuous improvement.

Main opportunities/challenges for this role

Accountabilities, responsibilities and main duties:
Responsible to run software and hardware asset management globally for corporate solutions and the assets owned and managed locally (shadow IT).

Development of organisation level asset management framework.

Fully accountable for management and maintenance of the service compliance of all IT and service assets in line with business and regulatory requirements involving knowledge of financial and technical processes, tools and techniques thereby ensuring asset controllers, infrastructure teams and the business co-ordinate and maximise value, maintain control and ensure any necessary legal compliance.

Maintaining an accurate software record and running regular internal audit to ensure legal compliance of ownership and expiration of software.

Controlling and reporting on the software and hardware asset management licencing budget.

Provide recommendation to head of service transition manager on how to reduce software and support costs where negotiating volume contract agreements is required. Reduce the software cost by eliminating or reallocating underutilized software licenses.

Responsible to ensure that software and hardware asset management is align with customer and wider organisational requirements.

Oversee the deliverable of service catalogue management of all the live services across the network.

Oversee the deliverables of configuration management data base process globally.

Oversee the deliverables of service delivery knowledge management process.

Set up projects and milestones for delivery and improvement for configuration management, service catalogue and knowledge management area.

Qualifications

Degree level qualification or equivalent

ITIL V3 foundation

Role specific knowledge and experience

Extensive knowledge of Service Now tool

Demonstrate a high-level understanding of Hardware, Software and knowledge management based on ITIL framework.

Demonstrable senior management experience, in large complex international organisation

Experience of matrix and remote management.

Stakeholder Management, People Management, Bugdeting and forcasting.

SFIA Skills:
Software Asset Management (CFMG) Level 5

Asset Management (ASMG) Level 5

Configuration Management Level 4

Knowledge Management Level 4

BC Generic Skills:
Managing People – Level 4

Managing Finance and Resources – Level 4

Further Information

Pay Band – 7

Contract Type – Indefinite

Department/Country- GIS NON-SAP- Noida

Closing Date (Time) – 26th Oct 22 (IST -23:59)

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email [email protected]

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.