Job Title: Technical Support Manager
Job Location: Rajasthan
Job Summary:
We are seeking a highly motivated Technical Support professional to join our training and placement company.
The successful candidate will be responsible for providing technical support to trainers, students and staff, ensuring smooth conduct of training programs and resolving technical issues.
Responsibilities:
Address every enquiry of the centre
Ensure to speak/phone call to all the walk-ins not registered
Upgrade the single students for multiple courses
Ensure that the student has received the proper receipt for the paid fees
Ensure that the student has received the deliverables and is using the soft copy materials for reference
Ensure that the class is conducted as per CCTS protocols, without changing faculties
Ensure that the student has received the certificate and post positive reviews about the centre and brand
Conduct counsellor training
Assist with DBP related operations/queries
Assist with accounts related tasks
Assist with logistics related tasks
Handle complaints and resolve them in a timely manner
Participate in tech team mock sessions
Participate in TCCP events
Attend regular training sessions
Assist with artwork request processes
Conduct technical seminars in the college
Conduct regular workshops in the centres
Requirements:
Bachelor’s / Diploma in Engineering, or related field (Mechanical or Civil)
Experience in technical support or related field
Excellent communication and interpersonal skills
Strong organizational and planning skills
Ability to work independently and as part of a team
Familiarity with technical tools and software
Knowledge of logistics and accounting processes
Willingness to travel within the assigned territory
If you are a proactive individual who is passionate about providing technical support to the team and ensuring customer satisfaction, we encourage you to apply for this exciting opportunity.
Interested candidates can share their updated resume to [email protected].
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹100,000.00 – ₹300,000.00 per year
Benefits:
Day range:
Shift:
Ability to commute/relocate:
Experience:
Speak with the employer
+91 09884881156
Application Deadline: 30/07/2023
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience...
Apply For This Jobone year of experience as a system administrator knowledge about ; Troubleshooting Door Lock System Networking & Wi-Fi problems, Hardware...
Apply For This JobYears of experience: 10+ Location: Chennai, Bangalore, Hyderabad, and Coimbatore We are looking for an eCommerce Solution Architect to design...
Apply For This JobExperience required- 2+ Year Job Description:- -Research and identify new business opportunities in existing markets and explore new ones.-Managing existing...
Apply For This JobPosition: Account Manager – Business Development Manager – Sales (Who has handled IT sales/pre sales) Experience: Minimum 5 year into...
Apply For This Job1. System General Service (bowering, cleaning, hardware replacement….Etc). 2. Miner Open Cable Wiring. 3. System formatting and required installation. 4....
Apply For This Job