Canarys Automations Pvt Ltd. Looking for Sr. Network Analyst at Bengaluru, Karnataka Full Time

About us

Canarys is a Multiple Gold Certified Partner of Microsoft based out of Bangalore, Singapore and New Jersey, USA. We are about 200+ engineers with 25+ years of IT services worldwide, over 90% repeat business, 15+years of serving Microsoft customers, showcases Canarys credibility over client excellence.

Job Description

Responsibilities (as stated below, but not limited to..)

1. Good network diagnostic & troubleshooting skills.

2. Work well in a busy team, being quick to learn and deal with a wide range of issues.

3. Strong analytical skills and ability to collate and interpret data from various sources.

4. Ability to assess and prioritize faults and respond or escalate accordingly.

5. Capable of multitasking, good time management, and prioritization of workload.

6. Strong interpersonal/communication skills – to be part of Sev 1 /2 after hours incident bridge calls with client/customer.

7. Shift owner, critical incident handover with all relevant data & ensure continuity of support.

8. Have working experience on enterprise network – routing and switching.

9. Hands-on exp in implementing and troubleshooting underlay and overlay networks.

10. Working with B2B / B2C client closely on network issues and resolving it within SLA.

Knowledge, Skills & Abilities

1. Working experience on GRE (Generic Routing Encapsulation), IPsec, OSPF &BGP,

2. Working experience on SD-WAN OMP (Overlay Management Protocol)

Network monitoring and remote troubleshooting of SD-WAN networks (peer-to-peer adjacency, HQ/VPN tunnels, AWS/Zscaler based tunnel management)

3. Knowledge on varied Managed network solutions – Fortinet, Viptela, Cisco, 128T (Juniper)

4. Change management support – especially Outside US business hours (after 4 AM IST)

5. Skill and ability to handle/troubleshoot MPLS / Ethernet Virtual Circuit (EVC)

6. 24/7 availability to join on bridge calls – to handle customer communication, escalation, and critical incidents.

7. Hands-on experience on protocols such as BGP, OSPF, L3VPN, L2VPN, Multicast, DHCP, DNS, NAT, BFD, AAR (Application Aware Routing) & QoS

8. Technical support on

a. Firewall logs, Syslog, Utilization report

b. UAT on network changes with client / customers

c. Firmware upgrades

d. Managed device provisioning changes

e. Network security revisions on Firewalls (On Premise / Cloud)

f. Reconfiguration of existing equipment to new equipment installation

Requirements

Other Details:
Current Project timing: 16×5

Future Project timing: 24/7/365

Location: Bangalore

Work Model: Office & Shift Based

Position Title: Sr. Network Analyst

Level: L2

Department: NOC

Joining Requirement: Immediate

Experience: 6 to 8 years

Education: Engineering Graduate

Certification: CCNP / Any SD-WAN

No. of open positions: 5

Budget: HR to fill it.