Accountability: Managing and monitoring all installed systems and infrastructure. Installing, configuring, testing and maintaining operating systems, application software and system management tools. Ensuring the highest levels of systems and infrastructure availability.
Job Location: Thane (Maharashtra)
Roles and Responsibilities:
Working and troubleshooting knowledge of various OS flavor like Windows k systems ( Windows 7, Windows 8 and Windows 10), Apple OSX & Linux
Proficiency in working with Microsoft Office 2010/2013/2016 and Office 365 products
Experience working with enterprise Anti-Virus technologies such as Symantec and Quickheal
Working knowledge and understanding of network technologies such as TCP/IP, DNS, DHCP, VPN, routers, and switches
Configuration of all kind of printers and troubleshooting
Hands on working with Help Desk Support systems
Concept should be cleared about Wifi Controller and access point technology
Install, upgrade, support and troubleshoot Web Server, Cloud Server related problems running on JBOSS, Tomcat, IIS, Web Sphere, etc
Basic understanding of ITIL process
Ability to perform remote troubleshooting and provide clear instructions
Top skills & Proficiencies:
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems
Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems
Determine the source of problems and classify their level, priority and nature
Create alternative methods of completing tasks, correcting user errors and system inconsistencies to improve the desktop team function
Participate in hardware and software reviews and recommend solutions
Coordination with the other branches (Indore & Noida) as and when required
Qualifications, Experience & CTC:
BE/B.Tech/Graduate in CS
Work Experience of 1 to 3 Years
Industry Certifications (A+, N+ MCSA / MCSE) – Desirable
CTC – 3,00,000 to 3,50,000
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