This is individual contributor role for EUC/Application Support Automation team in a 24/7 Environment.
Key Responsibilities:
Requirement gathering, analysing requirements and implementing solution in the requisite technology depending on the usage structure of the application, database or the EUC.
To develop and maintain EUCs as per the defined standards Suggest and implement proper automation tool.
Develop and extend collaborative working relationships with technology suppliers and operational support areas in order to quickly understand requirements, resolve problems/issues, suggest solutions and identify areas for service improvement.
To carry out adaptive changes necessitated by changes in business requirements and technology. Participate in peer reviews.
Track the development progress and be accountable for the tasks. Manage calls with respective operations/stakeholders.
Ensure accurate and timely execution of the assigned tasks.
Strong database development capabilities RDBMS and SQL
Knowledge of design methodologies design of complex multi-dimensional systems
Display sound analytical, problem solving, presentation and inter-personal skills to handle various critical situation
Key Skills & Competencies:
Advanced working knowledge of VBA in MS Excel, Macros, MS Access, MS SharePoint, .NET and SQL
Strong organizational skills with a proven ability to manage heavy work load together with tight deadlines
Quality of work at very high level – coupled with the ability to prioritize workloads to meet challenging deadlines
Ability to think and act strategically
Ability to manage numerous competing concurrent activities and integration solutions
Strong verbal and written communication skills with the ability to liaise with cross functional teams
Sharp analytical abilities, problem solving techniques, proven design skills and trace record of delivery
Collaborative approach towards achieving team results
Innovative approach towards identifying and implementing process improvement ideas
Effective Time Management skills
Knowledge/ experience:
Should have worked on various technologies like VBA in MS Excel, Macros, MS Access, MS SharePoint, .NET and SQL and develops applications, databases and EUCs
Requirement gathering, analysing the requirement and implementingthe solution in the requisite technology depending on the usage structure of the application, database or the EUC
Proven ability to develop and maintain strong relationships with clients and colleagues from other departments
The ability to identify and successfully implement operational changes, risk mitigation strategies
A high level of integrity with a commitment to service excellence
Good business judgement, knowing when to escalate, who to keep informed to identify appropriate next steps / resolution
Have knowledge of software development life cycle and testing procedure.
Qualifications:
BE / B. Tech /BSc.(Computer Science) / MCA with Technical background
Candidate should have 0-62years of overall experience is application automation area. Experience in financial services industry is preferred
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Job Family Group: Operations – Transaction Services
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Job Family:Fund Accounting
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Time Type:Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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