Role Description:
Business Analyst role will be working in transformation programs to gather and capture user requirements with full ownership to get signed-off from product owner and product manager. The successful candidate will interact with business (product/Ops); technology team and Citi internal technology interface partners etc. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Role requires good English communication skills and only preferred who have worked in Trade Services and Trade Finance Domain. The ideal candidate will be who can comfortably work in a large development team in a globally distributed, dynamic work environment that fosters diversity, teamwork, and collaboration. The ability to work in high-pressured environment is essential.
Responsibilities:
Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Define business requirements and systems goals through partnership with decision makers, systems owners and end users.
Ensure the requirements are captured as measurable features and expanded to user-driven user-stories mapped with test cases to validate.
Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions.
Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps.
Generate and compile reports based on findings, including probable causes and potential solutions to systems issues.
Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards.
Filter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assigned.
Qualifications:
Bachelor’s degree (in Science, Computers, Information Technology or Engineering) 10+ years of overall experience and 6-8 years of experience in business analysis or system analysis.
Experience in Trade Finance and Working Capital Finance domain is a must.
Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques.
Proven interpersonal, diplomatic and influencing skills.
Consistently demonstrate clear and concise written and verbal communication Should be well-versed in Agile – User Story Mapping, Backlog Prioritization and Management and Jira.
Proficiency in writing database queries would be an added advantage.
Education:
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred
Leadership Skills:
Excellent organization skills, attention to detail, and ability to multi-task
Demonstrated sense of responsibility and capability to deliver independently & quickly
Excellent communication skills
Proactive problem-solver
Relationship builder, team player, and results-driven with good interpersonal skills Promotes continuous improvement especially in quality, stability & reliability
–
Job Family Group:
Technology
–
Job Family:
Business Analysis / Client Services
–
Time Type:
Full time
–
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the “EEO is the Law” poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
1.Conduct daily sales calls. 2. Successfully create business from new and existing customers 3. Answer customer queries in a prompt...
Apply For This JobMain Duties and Responsibilities: Pre-Sales Conduct quality product training and technical guidance to customer to resolve technical problems. Build quality...
Apply For This JobJob Description Technical degree or equivalent with 7-10 years of experience Additional Information Proven work experience as an IT Account...
Apply For This JobThryve Digital Health LLP is an emerging global healthcare partner that delivers strategic innovation, expertise, and flexibility to its healthcare...
Apply For This JobJob description Key Accountabilities: IT Support: Solving IT support queries from PAN India centres and to ensure client satisfaction. To...
Apply For This JobEducation : Bachelors degree Certification courses MS Word, Excel , PowerPoint, Tally is a plus Management Degree with HR functions...
Apply For This Job