Jetking Infotrain Limited Looking for Desktop Support Executive at Santacruz, Maharashtra Full Time

Job description

Key Accountabilities:

IT Support:

• Solving IT support queries from PAN India centres and to ensure client satisfaction.
• To manage ticketing system.
• End to end operations for IT projects and systems.
• To Sync JOST with centres.
• To take care of LMS queries.
• Coordination with vendors.
• To manage Antivirus and CCTV services.
• Printer troubleshooting & refilling work.
• Ensure company compliances at all times by defining & ensuring adherence to established processes and maintaining updated documentation at all times.
• Vendor Management & Co-ordination (Ticket Closure).
• Install and configure software and hardware with management of network services and technology tools.
• Monitor, maintain system & Internet performance and troubleshoot issues and outages.
• Ensure security through access controls, data backups and firewalls.

Qualifications & Experience:

Qualifications : Graduate with any stream

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹25,000.00 per month

Schedule:

Application Deadline: 22/02/2022
Expected Start Date: 22/02/2022