JD Below,
· Candidate should have good communication
· Address user tickets regarding hardware, software and basic networking issue
· Walk customers through installing applications and computer peripherals
· Ask targeted questions to diagnose problems
· Guide users with simple, step-by-step instructions
· Conduct remote troubleshooting
· Test alternative pathways until you resolve an issue
· Follow up with User to ensure their systems are functional
· Report customer feedback and potential product requests
· Proven work experience as a Desktop Support Engineer
· Hands-on experience with Windows OS environments
· Ability to perform remote troubleshooting and provide clear instructions
· Excellent problem-solving and multitasking skills
· Customer-oriented attitude
Job Type: Full-time
Salary: ₹14,000.00 – ₹18,000.00 per month
Schedule:
Education:
Experience:
Speak with the employer
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