Job Description:
Key Responsibilities:
Monitoring network engineering performance and ensuring system availability and reliability
Provide Level-1 support and troubleshooting to resolve network issues
Record all your actions using the incident management tool and methodology
Design and execute standard IT Changes
Configuring and installing various network devices and services (e.g., routers, switches, etc.)
Perform other operational duties as assigned
Good knowledge or experience in the below domains is required:
Routing and Switching (Good to have)
Good understanding of the OSI layers, switching & routing concepts
Good understanding of layer-2 functionalities E.g. MAC tables, LACP, RSTP, IGMP, VLANs, etc.
Experience in configuring and manipulating Static/Dynamic protocols (OSPF/BGP)
Understanding of monitoring tools and protocols (E.g., OMI)
Wi-Fi (Good to have)
Good knowledge of all standards under IEEE 802.11 (Wireless Lan Standards)
Experience in managing and monitoring of a large corporate Wi-Fi deployment of multiple vendors (Cisco, Aerohive, Aruba)
Experience in solving complex Wi-Fi network problems
Experience/knowledge below is a plus:
Service Now
ITIL framework (Optional)
Certifications (Optional)
What are the expectations from you?
A professional and a strong believer in people and organizational values, viz. respect towards individuals, teamwork, readiness to serve, bearing a cost/benefit mindset (as if you are spending your own money), efficiency with simplicity, and open communication while respecting privacy/confidentiality
Capability to work in a complex environment with lots of challenges and flexibility in changing environments
Good communication skills (send/receive, verbal/non-verbal/written, timings, anticipating impacts, …) in English
A self-driven individual who can think ahead takes a proactive approach, quick learner, and has a strong sense of ownership
Be social and build easily professional relationships with people of all levels
Customer friendly yet assertive (e.g. critical in non-standard requests)
Proficient in creating and maintaining data in Microsoft Word and Excel
What experience and qualifications we are looking for?
0-1 years of relevant and recent experience in network administration
Any Degree from a reputed institute
To join our team of passionate technology talent write to us : [email protected] or connect@linkedIn.
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