Concepts NREC India Private Limited Looking for Turbomachinery Software Support Engineer I at Bengaluru, Karnataka Full Time

Concepts NREC India Private Limited, a subsidiary of Concepts NREC, the world’s leading independent, full-service turbomachinery design, development, research, and training organization is seeking a Software Technical Support Engineer for our CAE Software. This is a full-time position and Engineers will be working from home until an office is set up.

The CAE Software Technical Support Engineer will be responsible for supporting Concepts NREC’s Agile suite of turbomachinery design software to our current clients. Reporting to the General Manager of CNIPL, the successful applicant will have a minimum of a bachelor’s degree in Mechanical Engineering with a special focus on Fluid Dynamics including Computational Fluid Dynamics. A master’s degree in Mechanical Engineering with a specialization in Turbomachinery and 1-3 years of industrial experience with design and CFD and/or FEA is preferred. The candidate must have strong English written and verbal communication skills and be good at problem-solving.

Preferred Skills/Qualifications

• Master’s degree in Mechanical Engineering or relevant field of study
• 1-3 years of industrial experience in turbomachinery design and CFD and/or FEA
• Experience with various CFD software (NUMECA, ANSYS, SIEMENS, OpenFOAM)
• Experience with turbomachinery design software
• Design optimization and coding experience

Principle Duties and Responsibilities:

• Assume the role of a technical support engineer for the CAE software product suite
• Assist with internal and customer license requests
• Conduct customer training activities such as design software workshops
• Support product marketing activities by creating technical content such as videos, tutorials, and exercises for CAE software features and enhancements
• Create and utilize a rigorous suite of design cases for each product as part of regular QA testing on beta, maintenance, and release versions of the codes
• Maintain a library of presentations that sufficiently demonstrate the capabilities of each code
• Verify and test bug fixes and product enhancements
• Assist in product development by gathering and organizing customer feedback
• Stay up to date with our competitor’s strengths & weaknesses
• Compile technical knowledge-based articles from software support database
• Write technical articles, FAQs, best practices, and blog posts to supplement existing documentation regarding our products
• Perform other qualified tasks as directed by General Manager when necessary

This position may require global travel up to 10% of working time.

Job Type: Full-time

Salary: From ₹50,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Work from home

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