Position – Network Admin
Location : Sakinaka, Andheri (Mumbai)
Total Experience : 4 – 5 Years
Key responsibilities :
Support in life service Security and Network solutions
Troubleshoot customer problems within Security and network domain
To undertake problem analysis e.g. root cause, repeat faults, trends to identify opportunities for improvement and initiate investigation and/or corrective action, where appropriate.
Review, advise and implement firewall changes in line with security policies and change control processes
Offer proactive advice on implemented services
Monitor MPLS & Internet link utilization
To meet or exceed bespoke/customer-specific SLA’s, contractual commitments and internal performance measurements. This includes the day-to-day operational management of network domain
Prioritise and organise assigned tickets on basis of criticality or as per customer’s contracts to meet the SLAs
To accurately log, update and close event management tickets in a quality and timely manner as per the documented processes and take the required corrective action where quality issues are identified.
To ensure that all agreed communication, notification and escalation processes (internal/external) are delivered e.g. customer updates.
Undertake regular capacity management and security breach reports in line with agreed customer requirements.
Produce and support Firewall polices configuration builds to allow implementation of customer projects.
Must have knowledge on this:
Firewall (IPSEC VPN, security policy, NAT, QoS, PBR, Basic knowledge of IDS/IPS/SSLVPN)
1.5 to 2 yrs of Operational/Hands on experience in configuring/managing firewalls (PaloAlto-preferred, Fortinet, Sophos or any other vendor)
Switching (VLAN, LACP, STP/RSTP, Static routing, IP Subnetting, Basic OSPF, HSRP, IP SLA)
Recruiter Name Mahek
Recruiter Email Id [email protected]
Industry IT
Experience Range 4 – 5 Years
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