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Technical Support
Connectwise LLP Hiring For Walk in drive on 20th Aug’22 for the role of Technical Support L1 – Automate at Mumbai at Mumbai , Full Time
-Server level technical skills: server builds and administration,setup, &support,virtual environment administration -Document partner interaction, troubleshooting, &results in a clear and concise manner -Engages in the application of systems analysis of hardware or software for best practices per technical documentation, and provides solutions based on the diagnosis of the problem -Analyze, test, and modify partner and end-user customer’s computer systems based upon their unique design specifications and/or computing environment -Interact with partners and end-users to provide support via phone,ticket system,&chat and answer user inquiries regarding the system -Meet posted metrics for performance -Ability to effectively communicate through phone, chat, and email is required NPMax 45 days
