Copious Consult Private Limited Looking for at Kochi, Kerala Full Time

IMMEDIATE HIRING FOR ASSISTANT MANAGER-IT

EDUCATION: Engineering or Computer Science Degree

EXPERIENCE:8-10 YEARS

CONTACT NO:7356340333

Experience of specialist technical experience, within a business IT environment.

Knowledge/skills: Multi-year enterprise experience managing and operating all or most of following technologies – networking, storage, database, Windows OS and Active Directory, Application Performance Monitoring, Orchestration tools, collaboration tools, service desk, cybersecurity, virtualization, device management solutions, modern workplace, printing and imaging, cloud infrastructure (IaaS, PaaS), etc

DUTIES & RESPONSIBILITIES:

• Lead and manage the Corporate Operations/Infrastructure and Service Desk teams.
• Responsible for IT Operations projects and provide IT resources for projects owned by the Applications Team and other business units.
• Build and maintain a hybrid cloud infrastructure and shared services.
• Deliver highly reliable, available, and secure applications and systems.
• Collaborate with other business leaders to determine infrastructure and operational requirements, including the field operations team at sites and the central Enterprise solutions team.
• Identify processes and tools that will enable end user self service capabilities.
• Lead vendor relationships and contracts, to ensure appropriate levels of support while obtaining maximum value in the purchasing process
• Collaborate with IT leadership team and internal audit to ensure ITSM/IT Security/Data Protection compliance/Physical Security and Surveillance
• Establish, manage, and evolve the appropriate SLA’s, KPI’s, and customer satisfaction ratings
• Make recommendations for appropriate infrastructure purchases and investments
• Responsible for setting clear and consistent performance objectives, implementing performance management and development plans to ensure standards of performance and productivity are achieved and maintained enabling a high performance culture.
• Manage the end-to-end life cycle of the End-User Technology portfolio: to define, design, plan, implement and support each technology, ensuring they meet business requirements and comply with corporate policy and standards.

Job Types: Full-time, Regular / Permanent

Benefits:

• Cell phone reimbursement
• Provident Fund

Day range:

Shift:

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total: 8 years (Preferred)