Coral Telecom Limited is the largest designer, manufacturer & telecom solution provider in India. It has complete control on hardware and software of all products promoted by it. Founded in the year 1991, company launched its own indigenously designed & manufactured digital communication systems with a host of never-before features.
We are evolving every day and adopting to new challenges of market &, & developing new technologies. We firmly believe we will grow when you will grow.
We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.
Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.
To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you.
Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.
Responsibilities
Job Type: Full-time
Salary: ₹20,000.00 – ₹25,000.00 per month
Schedule:
Ability to commute/relocate:
Education:
Experience:
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