· Monitor and managing IT Infrastructure on a regular basis – performing daily health check of printersCCTVACSAV devices and network connectivity.
· Configuration of new systems as per the organisation policy – Windows and MAC.
· Providing fist level of support to IT incidents for printers/CCTV/ACS/AV devices and network connectivity issues.
· Good technical knowledge and experience on managing client Operating system services – Windows and MAC.
· Able to resolve all system related issues on client Operating system – Windows and MAC e.g DNS resolution, DHCP, Print issues etc.
· Proactively addressing IT tickets and providing resolution within SLA.
· Maintaining and proactively updating IT asset inventory.
· Performing maintenance activity for EpabxCCTVACS and data backup.
· Co ordinating with vendors for any issues related to IT hardware and software.
· Co ordinating with vendors for any new setup installation.
· Supporting internalexternal events and assisting in AV setup.
· Building a decent rapport with members and cross functional teams.
· Decent communication and ability to learn and adapt to new technologies.
Job Type: Full-time
Salary: Up to ₹400,000.00 per year
Schedule:
Work Remotely:
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