Creative Information Technology India Looking for Head – IT Infrastructure at Airoli, Navi Mumbai, Maharashtra Full Time

Location:
Airoli, Navi Mumbai/ Remote (Perm WFH)

Experience (in Years):
14+ Years

Required Experience:
Job Role:
The candidate will be expected to provide support to the Azure Cloud, Windows Server environment, Office 365 and SQL server. Work on systems and networks to ensure efficient and optimal operation of our computing environment. The candidate will also get involved in recommending and implementing corrective solutions. Must be customer service oriented with strong oral, verbal and written communication skills, and familiar with IT systems and software applications. Azure or AWS experience is desired.

Responsibility:
Assist senior engineers to develop solutions

Assist with the development and implementation of security controls and technologies to systems

Manage a mitigation plan for the newly discovered vulnerabilities.

Manage Windows servers and technology tools

Set up accounts and workstations

Monitor performance and maintain systems according to requirements

Troubleshoot issues and outages

Ensure security through security controls and technologies

Compliance of ISO 27001 controls and continuous improvement

Provide assistance with Cyber security risk management plan

Working on Solution Design as per Business Requirements (Cloud and On Premise)

Upgrade systems with new releases and models

Develop expertise to train staff on new technologies

Build an internal wiki with technical documentation, manuals and IT policies

Experience with VMware Suite

Experience with Log Analyzer tools and Microsoft PowerShell

Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.

Desired Experience:
14+ years of experience as a Senior level system administrator. Must have or be able to pass ITIL Foundation certification test. Experience working on IT Security for an ISO 27001 certified company is highly desirable.

Work with IT team to:
Maintain Business Continuity and Disaster Recovery Plans

Manage Switches, Firewalls, Servers and networking devices

Support Windows Server environments

Manage and improve Data Backup procedures

Installing and configuring appropriate software and functions according to specifications.

Must have L1/L2 experience for at least 5+ years for troubleshooting IT systems and Network issues.

Leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.

Provide remote support to end-users in US, client server and infra and willing to work in extended work timings

Coordinate the needs of in-house IT Team projects and remote employees, vendors and contractors

Provide support for procedural documentation and relevant reports by preparing Monthly reports, etc.

Assist with the development and implementation of security controls and technologies to systems

Additionally, the candidate must be flexible, have Windows AD, workstation and server experience, great work ethic, solid common sense, and a passion for IT.

Ability to identify and resolve problems in a timely manner as well as plan for future projects and network needs

Personal Characteristics :
Excellent Communication skills (written and spoken)

• Smart and Proactive approach in working on tasks and resolving issues
• Open to feedbacks /inputs and focused on continuous improvements
• Ability to manage multiple tasks assigned simultaneously

Education:
BE/BTech/ MCA/ MSC/ BCA/ BSc/ Any Graduate with relevant degree