Cytel, Inc (USA) Looking for Sr. IT Application Analyst – Enterprise Applications 1 at India Full Time

At Cytel, we work hard to create successful careers with significant professional growth for our employees, as a result of which they work hard to make Cytel successful. Cytel is a place where talent, experience and integrity come together to advance the state of clinical development.

The IT Business Analyst (internally known as Business Analyst) will maintain user roles and profiles, security settings, access settings, etc. (User Profiles, Role

Hierarchy, Sharing Rules and Security) as well as create and manage custom objects, fields, formulas, validation rules, custom workflow

and approval processes.

Responsibilities include:
Maintain user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules and Security).

Create and manage custom objects, fields, formulas, validation rules, custom workflow and approval processes.

Perform daily administration, maintenance and support of the systems including, but not limited to ongoing maintenance, back-ups, customization of objects, fields, record types, page layouts, validations, and integrations.

Establish and implement best practices with regards to system maintenance, configuration, development, testing, and data integrity.

Educate users with proactive practices to enhance and increase their knowledge of the application.

Research changes in upcoming versions and other integrated applications; provide recommendations when necessary to enhance efficiency and productivity.

Develop relationships with business partners to support new development initiatives

Elicit program requirements through focused collaboration, meetings, conference calls

Define user requirements, use cases, workflows, processes in the form Epics, and User

Stories, and formulate test plans and test cases supporting them.

Implement improvements and custom projects individually or by working with partners.

Actively work with partners to design and deliver solutions.

Manage database integrations to support operational reporting requirements including

development of database structures, ETL packages, and APIs to support data integration needs.

Build reports using Microsoft Power BI

Qualifications and Experience:
Minimum Education: Bachelor’s Degree in Computer Science

3-5 years experience with ERP systems – preferably Sage Intacct – (configuring and maintaining AP, AR, GL, Purchasing, Project, Contracts, Order entry, timesheets, reports, financial report writer)

1-3 years experience integrating ERP system – preferably Sage Intacct – with other applications like Salesforce, SuccessFactors, Adaptive Insights, Nexonia

3-5 years of System Administration experience

Experience developing and working with application interfaces across systems

Ability to create workflow, define and implement business processes and provide detailed Reporting

Strong analytical skills including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements, epics, and user stories

Experience in Life Sciences or CRO Industry a plus

Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts

Experience developing database and ETL using Microsoft SQL Server Integration Services

Experience troubleshooting and finding multiple solutions to a complex problem

Experience working with system support teams at partners and vendors

Experience working within both a team environment and independently

Skills:
Project Management and Risk Mitigation

Good communication skills

Sage Intacct ERP experience is a strong plus

Oracle or SAP ERP experience is a plus

SAP Success Factors experience is a plus

SAP Cloud Platform Integration experience is a plus

Experience with Salesforce is a plus

Azure / Active Directory based SSO experience and integration with cloud systems is a plus

Microsoft Office, Visio, MS Project

Microsoft SQL Server Integration Services and Power BI

SQL Server Development (Packages, Views, Tables, Stored Procedures)

Agile Development Tools and Methodologies, and Experience with JIRA and Confluence a plus