About the job
Please note – This role is specifically for Technical Support Agents for a Tool/Product based company. You must be willing to spend time learning about the product and its features.
Our fast-growing start-up is looking to onboard a passionate Technical Support Executive to work with our clients’ customers in identifying, resolving, and preventing product and technical support queries and troubleshooting the same.
You must have impeccable reading and writing skills and communication (English) skills.
The ideal candidate is empathetic and understands how to resolve customer queries in a prompt, efficient, and conversational manner. The candidate must be well-versed with or willing to learn and use various aspects of a tool/product. It will be important to have an understanding of WhatsApp Business and WhatsApp Business API, along with the experience of SaaS based tools and applications.
Responsibilities
Requirements for this role:
Job Hours
Job Type: Full-time
Job Type: Full-time
Salary: ₹25,000.00 – ₹35,000.00 per month
Benefits:
Schedule:
Application Question(s):
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