Delakshi Biz Solutions Looking for CRM Manager – Fintech/IT domain at Mumbai, Maharashtra Full Time

We have urgent opening for Customer Relationship Manager . kindly go through the JD and apply if your skills are matching. kindly apply with your updated resume.

CTC – upto 10 lacs

Job brief :

• The candidate is required to be the first point of contact for the clients for various services offered to the clients by Maximus.
• Close engagement with the Client’s various departments to proactively address issues , respond to their requirements , work with internal functions of Maximus to deliver services as per SLAs is the expectation from the role.
• Generating new business requirements , responding through proposals and presentations are included in the role and responsibility.
• The billing and account receivables from the clients is also the responsibility of the role .

Attributes :

• Customer centricity
• Responsiveness
• Communication skills – Written and verbal
• Relationship building with all stakeholders
• Technical background in Digital services

Minimum experience required :

• Atleast 4-7 years of Customer relationship management / Sales.
• Should have managed large / strategic accounts , especially in Banking domain
• Presales and operations experience is an added advantage.

Minimum qualification :

• Graduate ,
• MBA shall be preferred.

Skillsets required :

• Proficiency in English – verbal and written.
• Drafting proposals , presentation of solutions.
• MIS reports generation
• Proficiency in Excel , Pivots , trend analysis
• Root cause analysis reporting
• Communication – verbal and email to clients
• Familiarity of technology behind digital channels ( beginner’s )

Job Types: Full-time, Regular / Permanent

Salary: ₹40,000.00 – ₹70,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Work from home

Day range:

Shift:

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• large / strategic accounts , especially in Banking domain: 4 years (Required)

Speak with the employer
+91 9999999999
Expected Start Date: 13/01/2023