Job Responsibilities
Monitoring IT infrastructure, Mails, etc. Have a smooth Business as usual (BAU)
Must Have Skill:
Good command on communication skills i.e. verbal & written.
Good analytical skills.
Microsoft Office (Specially “Excel”)
Good to Have Skill:
Basic awareness of all the technologies
Qualification and Experience:
Graduation. Fresher
Key Result Areas:
Maintain the SLA & smooth Customer operations
Professional Attributes (Knowledge and Skills):
Excellent communication and negotiation skills
Persuasive yet assertive
Attention to detail
Proactive and aptitude for tough sell environment pressure
Knowledge of MS Office (Excel, Word and PowerPoint)
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