DHL Supply Chain Looking for Operation Executive at Delhi Cantonment, Delhi, India Full Time

• Manage warehouse operations and delivering high service levels to ensure that the team delivers results in line with Customers agreed SLA in accordance with network procedures and defined standards.
• Over all responsible for receipt, storage & dispatch management as per agreed standard Operating procedure.
• Shall be single point contact from DHL to deal with day-today co-ordination with customer.

Deal directly with the Customer.

• Be fully aware of warehouse activities and take appropriate action to help meet company targets and standards. It is therefore essential that the successful applicant can adapt quickly to changing situations.
• Manage Operations by planning and implementing strategies to ensure improvement in both service and performance TAT whilst managing costs.
• Must have ability to initiate a proactive management style and anticipate the requirements of the customer.
• Shall be fully accountable for regular cycle count, monthly wall to wall count and subsequent stock reconciliation to meet stock accuracy agreed with client.
• Be able to introduce Continuous Improvement Programs along with the growing scope of work.
• Should be sound with financial numbers and be able to co relate the numbers to operations.
• Manage in a high pressure, changing environment with demands from both internal & external customers regionally.
• Lead in all aspects of planning the total operation including managing potential problem areas and initiating remedial action related to warehousing and transportation.
• Complete administration of warehouse staff/workers, contracted agencies.
• Job allocation to warehouse team for efficient operation management.
• Resource deployment for timely completion of assigned tasks of day-today activities.
• Control & monitoring management for fixed roles and responsibilities of operation team.
• Shall be accountable for timely MIS submission.
• Shall lead in analyzing periodic KPI reports and reviewing the same with customer for preventive and corrective action.
• Review the performance of staff under his direct supervision against KPI’s, taking corrective action when necessary.
• Takes accountability of the continual development and appraisal of his entire team.
• Shall be responsible for training , people development and regular motivation to the team.