DK Infosystem Looking for Shift Lead – Desktop Support Service Desk at JP Nagar, Bengaluru, Karnataka Full Time

Technical Service Desk Shift Lead

• Installing OS, Applications, Software’s on Windows & Mac systems.
• Ability to troubleshoot network issues (Wired & Wireless).
• Ability to close service tickets based on business priority.
• Identify End Point operational tasks to automate
• Configuring laptops based on standards set
• Responsible for patch management for specific project environments
• Subscribe to Mac/Lenovo/Accops/Windows communities & understand issues experienced across the industry. Take actions to eradicate the same.
• Exposure to Remote Troubleshooting..
• Good English communication skills
• Knowledge on networking , Hand on experience on switching will be an added advantage.

Job Types: Full-time, Regular / Permanent

Salary: ₹30,000.00 – ₹40,000.00 per month

Schedule:

Experience:

• total IT work: 5 years (Preferred)
• Desktop support: 5 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)