Demonstrates very good understanding of ITSM processes and in-depth knowledge of the technology and applications. Articulate business requirements and challenges faced by users.
Analyses / identifies and implements and enforces best business processes and practices to drive productivity.
Able to influence business requirements and IT solutions.
Participates in meetings and facilitate discussion that leads to meaningful dialogue and identifies and documents appropriate system / business requirements.
Works on Analysis and Design for requests assigned in addition to development and testing.
Provides estimates for effort and schedule for assigned tasks. On-Time Delivery and Quality(per Defect Density).
Creates and executes test plans for task and unit level programming deliverables. Creates test data to prove all test cases. Executes and documents results of test plans to ensure modules will operation properly in the production environment.
Performs peer review of deliverables / design. Makes recommendations to team for optimal design / solutions (multiple modules).
Assist with unit and integration testing for requests and incidents.
Ensures sign-off on all major system deliverables by stakeholders.
Performs promotion and migration activities of software and components through the pre-production to production instances; and operational activities.
Implements changes in compliance with Eaton practices for change management.
Satisfactorily deliver IT services exceeding the established SLAs while maintaining satisfactory customer feedback.
Maintains understanding of key processes, schedules, cycles, profiles, etc. for the technical systems in use by a customer.
Ability to work independently, work under pressure, adapt to demanding situations and maintain schedules.
Provide ad-hoc, one-on-one training as appropriate by assisting users with questions and procedures for increased technology adoption, and to increase productivity.
Provide regular, clear, and consistent communication (written and oral) on the status of issues, deliverables prioritization and timing back to IT stakeholders.
Consults with customers and IT managers to develop, define, and prioritize work assignments and work delivery.
Has input into technical articles and white papers.
Demonstrated process driven orientation, ability to deal with ambiguity and ability to change direction and methods as required (flexible).
Demonstrates leadership and active involvement in an on-call rotation and resolving issues. Designs, leads and assists with support activities.
Communicates with customers, suppliers and vendors for issues and resolutions, high complexity articulated in terms they understand.
Communicates effectively with both technical and business personnel to gather requirements, communicate expectations, identify solutions, and create action plans.
Collaborate/share support work / Knowledge to other team members and third Party applications/teams.
Qualifications
Qualification:
Bachelor in Engineering/B.E/B. Tech and/or required equivalent. Overall 6+ years of IT experience.
Good understanding on Software Development Life Cycle and Agile methodologies
Hands on experience in Xamarin.Forms development targeting iOS and Android using Visual Studio, c# (Framework 1.1 to 4.5), XCODE -Native iOS – Objective-C and Android development
Basic understanding of Azure Cloud
Hands on experience with Firebase Crashlytics
Requires in-depth knowledge on Object-Oriented Programming methodology
Hands on experience with SQLite and RDBMS – SQL Server and Oracle, working on backend objects like stored procedures, functions. Excellent skills on PLSQL and T-SQL
Good understanding of RESTful and SOAP based services. SOA knowledge is an added advantage
Basic knowledge on Unified Modelling Language and tool & utilities like TFS, MS Visio, Jenkins, Jira,Bitbucket
Knowledge of React Native , Flutter and similar mobile app development framework is an added advantage.
Yes! Because you are the one we are looking for, we hope to hear from you now!
#LI-MY1
What you will get from us
Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees.
We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.
We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Job: Information Technology
Region: Asia Pacific
Organization: Corporate Sector
Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 10 % of the Time
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