1. Fulfill all required parameters of a customer-service based role involving multitasking, flexibility and the ability to quickly adapt to changes.
2. Ability to understand task quickly.
3. Should have knowledge about Installation, Management and Maintenance of All type of windows and server.
4. Should have good knowledge about hardware and networking.
5. Should have knowledge about Firewalls, Anti-Virus, System Assembling and basic trouble shooting for Hardware and Software
6. Desired candidates should be time flexible along with being ready to work in a competitive and challenging environment.
7. Candidate should have high energy levels.
8. Installation & Service, Technical Support, Server & Networking.
9. Setting up and configuring new laptops and desktops.
10. Install authorized software to laptops and desktops.
11. Ensuring security and upgrades are applied and kept up to date on desktops and laptops
12. Fault-finding to laptops and desktops
13. Reporting faults and maintaining logs on servers, desktops and laptops
14. Completing internal user moves including phones
15. Ensure all logs for equipment and users are maintained
16. Providing support for MAC and PC Other
17. Prepare documents, meeting materials and correspondence
18. Provide assistance as required to the IT Manager
19. Evaluates and provides onsite support in remote office locations including resolving technical issues and building rapport with associates.
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