EXPERIENCE / EDUCATION:
Degree in Computer Science, Software Engineering, MIS or related field preferred
3+ years previous administrative experience with Salesforce
Salesforce Certified Advanced Administrator certification preferred
Salesforce Certified Platform App Builder certification preferred
Experience working in Agile projects
Strong understanding of how to build and support highly scalable and reliable solutions on Salesforce Platform
Proven ability to manage and resolve complex and ambiguous technical issues
Demonstrated support success with at least one large Salesforce Org
Understanding of UI design principles and best practices
Exceptional analytical skills and experience working with large-scale, complex datasets
Communication skills for both a technical and business audience
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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [email protected] or if you are based in the US you may also contact us on 1.855.833.5120.
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