The Technical support specialist, reports to the Manager, IT Service Desk and is part of the information systems team. The candidate will solve various technical issues encountered by Equisoft employees based in India, South Africa and Australia. The candidate may be required to support other regions as well.
If you enjoy problem solving, staying current with the latest technologies and helping your colleagues and you are a person who is looking to grow within a dynamic international context, please send us your resume!
A DAY IN YOUR LIFE
Provide users with IT support (workstations, telephones, mobile phones, etc.)
Answer their questions correctly
Diagnose and solve user problems
Assign requests to the appropriate person
Carry out the support of computer equipment (and printers)
Manage user accounts
Provide support to employees located in different offices
Perform other related duties
MUST-HAVES
Diploma/Bachelors of Computer Applications in Computer Support/Computer Science/IT
4+ years of experience in a similar role
Knowledge of Windows business environments and office software
Excellent knowledge of Office 365 components
Excellent verbal and written knowledge of English
Excellent knowledge of networking and issue troubleshooting skills
Experience of laptop hardware maintenance
YOUR BENEFITS
Competitive compensation package
Comprehensive employee benefits
Career development opportunities
Flexible hours and collaborative work spaces
We thank you for your interest in our company and we guarantee that all submitted applications will be considered.
Only those whose applications are selected will be contacted for interview purposes. By submitting your application, you consent to Equisoft collecting, using & storing your personal data in order to apply for a job and for Equisoft to analyze your application. Due to the nature of its products and services, Equisoft will perform thorough background checks prior to confirming one’s employment.
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