Eze Castle Integration Looking for Network Engineer at Bengaluru, Karnataka Full Time

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.

At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world.

The Opportunity:
ECI has an exciting opportunity for a Network Engineer, who is responsible for implementing and maintaining all aspects of our client’s Network technology and ECI’s Cloud Network. This includes daily support incidents, troubleshooting, equipment installations, reconfigurations and upgrades.

In this role, He/she interfaces with high profile financial industry clients on a daily basis thus requiring the highest level of presentation, communication and professionalism. In addition, the Network Engineer is required to multitask in a fast paced and high-pressure environment and have the ability to learn and implement new technologies quickly and efficiently.

This is a remote role.

What you will do:
Implementation:
Deploys/upgrades Network solutions (production and disaster recovery) for new and existing Clients

Ensures proper installation and configuration of a broad range of network equipment

Provisions turn-up and routing involving private and internet circuits utilizing industry standard protocols

Maintenance:
Maintains, upgrades and evaluates new network management software and tools to ensure operational efficiencies

Adheres to ECI’s standard network operating procedures and policies

Maintains clients’ Network production and disaster recovery environment

Contributes to knowledge base of support issues and resolutions

Troubleshooting:
Supports recovery of clients’ environment in the event of system failure or disaster

Provides Tier 2 escalation to Client’s Support Team to diagnose and resolve issues in client’s environments; coordinates with internal resources and vendors

Ensures clients are receiving attentive network support and production issues are being driven to resolution

Engages in self-directed continuous improvement and learning of Eze Managed Cloud products:

Investigates and follows both industry and ECI best practices and updates ECI standards

Documents standards on the ECI WIKI

Participates in scheduled Support and Product Team meetings

Who you are:
BA/BS degree in computer science, business or 2-4 years related field

Minimum 7 years’ experience configuring and managing:
Cisco Catalyst 2960, 3560, 3750, 3850 series switches, or similar

Cisco 1900, 2900, 3600 series routers or similar ISR series routers

ASA 5500 security appliance platform

IPSec and SSL VPN solutions

Exceptional written and oral communication skills

Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.

Highly self-motivated and directed with excellent interpersonal skills

Strong problem solving and troubleshooting skills required: Ability to identify and analyze network quality and operational processes and then drive corrective / preventative action plans.

Strong documentation skills

Ability to absorb and retain information quickly

Highly self-motivated and directed

Sharp attention to detail

Outstanding client/customer services skills

Ability to effectively prioritize and execute tasks in a high-pressure environment

Bonus points if you have:
Understanding of networking and distributed computing concepts, TCP/IP, LAN/WAN, DHCP, DNS, VPN, NAT, Routing, Switching and Firewalls, server virtualization, client/server applications, disaster recovery and business continuity

Knowledge of implementation and support of Ethernet networks (Enterprise level) with firewalls, routers, and switches from vendors including Cisco and Palo Alto Networks

Theoretical or practical knowledge implementing security using VPN technologies including IPSec, SSL VPN, and encryption.

Working knowledge of Wireless technologies including WLAN controllers

Working knowledge of tools including syslog, SNMP and Wireshark

Working knowledge of and ability to support network products from vendors including Juniper Networks, Arista, and HP are a plus.

Financial Industry Experience including familiarity with market vendor applications are a plus

CCNA certification or higher preferred

Experience with comprehensive layer 1 (media selection, cable provisioning) including Ethernet and Fiber

Working knowledge of how to design, and maintain layer 2 Ethernet environments, including the proper selection, configuration, and deployment of spanning-tree protocols

Excellent knowledge of IPv4 network theory and concepts, suitable for 10 – 1000 end users

Working knowledge of IPv6 network theory and concepts

Working knowledge of the design and support of networks using the following protocols: RIP, EIGRP, OSPF, BGP, HSRP are a plus

Ability to deploy home networks and cable modems, DSL, firewalls, hardware and software VPN

Knowledge of TACAC+, and RADIUS authentication integration

Knowledge of Palo Alto Networks Firewalls

ECI’s culture is all about connection – connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you!

Love Your Job, Share Your Technology Passion, Create Your Future Here!

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