Flex Looking for Baan LN / Infor LN Consultant – IT at Chennai, Tamil Nadu, India Full Time

Through the collective strength of 170,000 team members across 30 countries and responsible, sustainable operations, Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We welcome people of all backgrounds. A career with Flex offers the opportunity to make a difference, invest in your growth, and build great products for our customers that improve people’s lives. Together, let’s create the extraordinary!

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Baan LN / Infor LN Consultant– IT located in Chennai / Pune.

What a Typical Day Looks Like

• Hold responsibility for quality of provided support.
• Attend training sessions and actively work to extend system & process know how.
• Comprehensive documentation of the solution so the user understand the problem as well as the corrective actions.
• Handover of urgent cases on shift change based on the relevant guidelines.
• Monitoring the helpdesk queue and picking up appropriate tickets.
• Interact with user primarily via helpdesk tool, but also by phone, messenger and mail as required for effectiveness.
• Analyze & resolve the incident effectively as well as explain.

The experience we’re looking to add to our team:

• 2 – 9Years of Experience in Baan .
• Willingness to work on shifts on rotational basis (16 X 5).
• Excellent Spoken and written communication in English.

What you’ll receive for the great work you provide:

• PTO
• Health Insurance

NK99

• Site

At Flex, we believe in the power of diversity and inclusion and know there is much more to a great employee than just a list of requirements – if you are excited about a role (but don’t meet every bullet-point), we encourage you to apply. You might be just who we are looking for! Our inclusive environment welcomes individuals of any age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Please advise us of any accommodations you may need by e-mailing: [email protected].