Job Location: Gurgaon
Key Responsibilities:
Performs client setup at desktop / laptop level – installing, upgrading, implementing and configuring operating systems, applications, software, and hardware.
Troubleshoot problems with computer systems, including hardware and software, e-mail, network and peripheral equipment; undertake repairs and corrections where required.
Escalate complex software, hardware, or network/workstation calls to the appropriate vendor.
Provide support for simulator remote access for simulator manufacturer.
Document Issue resolution using the service desk ticketing system.
Work with vendors to request service regarding software and hardware failures under maintenance.
Evaluate software and hardware for functionality and ease of use for integration into our environment.
Liaise with all in house departments and vendors.
Exercise responsibility for the integrity, security, and maintenance of the systems.
Provide requisite training to other staff members.
Requirement and Skills:
Bachelor or Master degree from a reputed institute in IT, Having a MBA will be an advantage
2+ years of relevant work experience
Self-motivated and able to thrive in a results-driven environment
Ability to prioritize among competing tasks
Critical thinking and problem-solving skills
Excellent verbal and written communications skills
Excellent computer skills – MS Office
Remuneration: .As per their Candidate qualification and professional experience.
Employment Type: Full time
## Please share your resumes at [email protected] #
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